Returns + Exchanges


*All items sold by Clay are handmade. Therefore they may have small "imperfections" or slight variations of color & design between each product, we think that is part of the beauty of having something made with care by artisans. 


**All sales are final. Since purchases benefit both the artisan and the organization receiving 100% of profits, if your purchase doesn't work for you, may you consider selling or gifting to a friend and counting your purchase as a charitable donation or good deed.


 

If an item arrives defected, please provide photo proof via email [shopclay.la@gmail.com] upon opening with original packaging included in image. If item is deemed defected your purchase will be refunded and you'll receive shop credit, or a replacement product will be provided at no expense depending on current stock. 

 

Questions?